Frequently Asked Questions

What are the delivery charges for orders?

Delivery is free to UK addresses.

For overseas orders, please contact me first to get a shipping quote.

Which payment methods are accepted?

We currently accept PayPal payments.

You do not have to have a PayPal account to pay – it will ask for your debit / credit card details.

How long will delivery take?

We post using 2nd Class tracked service with Royal Mail.

As a bespoke item this usually takes 3-4 weeks

How secure is shopping in the Online Shop? Is my data protected?

Your data is safe. We abide by a strict data privacy policy and will never share your personal details with anyone else. All payments are processed by PayPal and we do not have access to your financial data.

Can I cancel after ordering?

As each item is made to your specific chosen colours, it is classed as a bespoke item and refunds are not available unless the product is faulty.

Send us an email

Please read our FAQ before sending us a message.

If you have any questions, please contact me on the email below: